PRIORITIZING TECHNOLOGIES: INCORPORATING ITS AND TELEMATICS PROJECTS INTO PUBLIC TRANSPORT
Paul L Marx
Research in Transportation Economics, 2004, vol. 8, issue 1, 405-414
Abstract:
The investment decision to introduce new technologies to public transportation service is often made on the basis of operational costs and benefits. These are perfectly valid, but may also not be comparable from one technology to another. The following presents an alternative set of performance measures that may address this issue, taking as a premise the concept of customer service. This is a new application of public transportation performance measures that have developed over the last ten years or more - measures that focus on traveler comfort, time savings, and environmental impacts in a way that avoids double-counting of benefits and thus allows the development of achievable performance standards for new transportation investments. The author suggests that by focusing on these metrics, responsible officials can reasonably compare investment choices as diverse as the use of alternative fuels, building new maintenance or operations facilities, or ITS improvements.
Date: 2004
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