Developing a financial technology (FinTech) adoption scale: A validity and reliability study

İsmail Durak, Sena Nur Çi̇se and Selim Yazıcı

Research in International Business and Finance, 2024, vol. 70, issue PB

Abstract: The aim of this study is to develop a FinTech adoption scale since no valid and reliable specific FinTech adoption scale is available in the literature. The research sample was 406 individual financial service users over 18. The construct validity of the scale was examined by EFA and CFA. The EFA results discovered a five-dimensional (perceived utility, trust, perceived ease of use, attitude towards FinTech, and social impact) structure. The CFA results also confirmed the results of EFA. In reliability analysis, the Cronbach's Alpha coefficients and, composite reliability measures were quite high and above the limit of 0.70. This study pioneers the literature as proposing a guiding robust scale to measure individuals' fintech adoption. The findings offer important implications for policymakers as policymakers may use this tool to create targeted policies that will improve financial inclusion and innovation while preserving the stability of global financial ecosystems.

Keywords: FinTech adoption; FinTech Service; Financial technology; Financial innovation; Adoption drivers; Technology adoption (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eee:riibaf:v:70:y:2024:i:pb:s0275531924001375

DOI: 10.1016/j.ribaf.2024.102344

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