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Unlikely allies: Bureaucracy as a cultural trope in a grassroots volunteer organization

Mona Florian

Scandinavian Journal of Management, 2018, vol. 34, issue 2, 151-161

Abstract: This article investigates the role of bureaucratic organizing in a grassroots volunteer organization, which emerged during the so-called refugee crisis in an emergency refugee shelter in Germany. Most research agrees that this type of organization is by definition counter-bureaucratic. In the organization I studied, however, volunteers adopted, accepted and acclaimed bureaucratic organizing as the only, natural and self-evident way of making the grassroots work. Drawing on ethnographic research, my analysis unravels how bureaucracy became a common frame of reference that allowed the volunteers to self-organize despite their different motivations, attitudes and social backgrounds. To theorize these findings, the paper draws on the concept of a cultural trope. In so doing, it offers a more nuanced understanding of bureaucracy in grassroots volunteer organizations that might stimulate scholars to rethink its role in other fluid, dynamic and value-driven organizations.

Keywords: Bureaucracy; Cultural trope; Grassroots organization; Refugee support; Volunteers (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:scaman:v:34:y:2018:i:2:p:151-161

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DOI: 10.1016/j.scaman.2018.03.002

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