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An analysis of the managerial performance of Italian museums using a generalised conditional efficiency model

Calogero Guccio (), Marco Ferdinando Martorana (), Isidoro Mazza, Giacomo Pignataro and Ilde Rizzo

Socio-Economic Planning Sciences, 2020, vol. 72, issue C

Abstract: Museums are important cultural institutions having the mission of conserving, interpreting, researching and displaying heritage. The evaluation of their efficiency has been extensively investigated in the literature using different approaches and methods. In this paper, we employ a generalised conditional efficiency model to assess the true efficiency of Italian museums, i.e. the efficiency in the provision of museums' service potential, consistently dealing with the impact of the socio-demographic and institutional environment in which museums operate. Results show that the operational environment matters. In particular, conditional estimates suggest that higher income levels and larger hospitality sectors positively influence museums efficiency. Ownership matters: museums’ service potential is higher for private institutions while, among public institutions, efficiency is generally lower for state-owned museums.

Keywords: Managerial efficiency; Conditional estimator; Robust FDH; Public goods; Service potential; Cultural heritage; Museums (search for similar items in EconPapers)
JEL-codes: C14 C61 I21 Z1 (search for similar items in EconPapers)
Date: 2020
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DOI: 10.1016/j.seps.2020.100891

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