Valuing patients' experiences of healthcare processes: Towards broader applications of existing methods

Mandy Ryan, Philip Kinghorn, Vikki A. Entwistle and Jill J. Francis

Social Science & Medicine, 2014, vol. 106, issue C, 194-203

Abstract: Healthcare policy leaders internationally recognise that people's experiences of healthcare delivery are important, and invest significant resources to monitor and improve them. However, the value of particular aspects of experiences of healthcare delivery – relative to each other and to other healthcare outcomes – is unclear.

Keywords: Quality of healthcare; Patient acceptance of healthcare; Economic evaluation; Process utility; Capabilities approach (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (5)

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DOI: 10.1016/j.socscimed.2014.01.013

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