Mental health and satisfaction among tax officers

Cary L. Cooper and Jim Roden

Social Science & Medicine, 1985, vol. 21, issue 7, 747-751

Abstract: This study assessed the mental well-being and job satisfaction of a random sample of 318 tax officers in England, Scotland, Wales and Northern Ireland. It was found that tax officers were less satisfied with their jobs, and showed signs of mental stress in contrast with other normative groups. Using multivariate analysis, it was found that 'autocratic management style' was a strong predictor of job dissatisfaction, while 'qualitative and quantitative work overload' was the major source of lack of mental well-being.

Date: 1985
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