“It's no good but at least I've always got it round my neck”: A postphenomenological analysis of reassurance in assistive technology use by older people

Jennifer Lynch, Gemma Hughes, Chrysanthi Papoutsi, Joseph Wherton and Christine A'Court

Social Science & Medicine, 2022, vol. 292, issue C

Abstract: The provision of reassurance is seen as a goal and benefit of the use of assistive technology (AT) in supporting people to manage their health and care needs at a distance. Conceptually, reassurance in health and care settings remains under-theorised with the benefits of experiencing reassurance through technology use assumed rather than understood. UK health and social care service goals of managing safety and risk have largely been equated with providing reassurance to users of AT and their carers. What has not been explored is how reassurance is experienced variably by users of different types of technology-enabled care.

Keywords: Assistive technology; Sociomaterial; Postphenomenology; Reassurance; Older people; Chronic disease; Qualitative case study (search for similar items in EconPapers)
Date: 2022
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DOI: 10.1016/j.socscimed.2021.114553

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