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Resisting and promoting new technologies in clinical practice: the case of telepsychiatry

Carl May, Linda Gask, Theresa Atkinson, Nicola Ellis, Frances Mair and Aneez Esmail

Social Science & Medicine, 2001, vol. 52, issue 12, 1889-1901

Abstract: New telecommunications technologies promise to profoundly change the spatial and temporal relationship between health professional and patient. This paper reports results from an ethnographic study of the introduction of a videophone or 'telemedicine' system intended to facilitate faster and more convenient referral of patients with anxiety and depression in primary care, to a community mental health team. We explore the reasons for contest over the telemedicine system in practice, contrasting professionals' critique of the technology in play with a more fundamental problem: the extent to which the telecommunications system threatened deeply embedded professional constructs about the nature and practice of therapeutic relationships.

Keywords: Telemedicine; Telepsychiatry; Doctor-patient; interaction; Therapeutic; relationships (search for similar items in EconPapers)
Date: 2001
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Citations: View citations in EconPapers (13)

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