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Using complexity theory to analyse the organisational response to resurgent tuberculosis across London

Susan Trenholm and Ewan Ferlie

Social Science & Medicine, 2013, vol. 93, issue C, 229-237

Abstract: We employ complexity theory to analyse the English National Health Service (NHS)'s organisational response to resurgent tuberculosis across London. Tennison (2002) suggests that complexity theory could fruitfully explore a healthcare system's response to this complex and emergent phenomenon: we explore this claim here. We also bring in established New Public Management principles to enhance our empirical analysis, which is based on data collected between late 2009 and mid-2011. We find that the operation of complexity theory based features, especially self-organisation, are significantly impacted by the macro context of a New Public Management-based regime which values control, measurement and risk management more than innovation, flexibility and lateral system building. We finally explore limitations and suggest perspectives for further research.

Keywords: Complexity theory; Tuberculosis; Healthcare organisations; NHS; New Public Management; UK (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:socmed:v:93:y:2013:i:c:p:229-237

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DOI: 10.1016/j.socscimed.2012.08.001

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