EconPapers    
Economics at your fingertips  
 

Role of supply chain integration in the product innovation capability of servitized manufacturing companies

Inmaculada Freije, Alberto de la Calle and José V. Ugarte

Technovation, 2022, vol. 118, issue C

Abstract: Scholars, managers, and policy makers are increasingly interested in the potential of servitization to enhance the innovation capabilities for manufacturing companies, among others. Collaboration within the supply chain appears to play a relevant role in the transition to service provision because of its relational character. Combining these elements in the same model, this study sheds light on the relationship between innovation capabilities and integration levels, both internally and externally with customers and suppliers, considering the level of servitization in different firms. Using partial least squares structural equation modeling (PLS-SEM) on a sample of Basque manufacturing companies, this study reveals significant differences between manufacturing companies with low- and high-level services regarding the impact of customer integration on product innovation capability. The same result was not found for other supply chain dimensions—internal and supplier integration. These findings can be related to the prominent role of customer relationships and contacts in developing innovation capabilities in manufacturers’ services considered by some previous research. In addition, by analysing the different dimensions of supply chain integration separately, internal integration was found to be an enabler of external integration.

Keywords: Servitization; Partial least squares; Manufacturing companies; Supply chain collaboration; Product innovation capability; Customer integration; Internal integration; Supplier integration (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0166497220300882
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:techno:v:118:y:2022:i:c:s0166497220300882

DOI: 10.1016/j.technovation.2020.102216

Access Statistics for this article

Technovation is currently edited by Jonathan Linton

More articles in Technovation from Elsevier
Bibliographic data for series maintained by Catherine Liu ().

 
Page updated 2023-02-04
Handle: RePEc:eee:techno:v:118:y:2022:i:c:s0166497220300882