Privatization and technological capability development in the telecommunications sector: a case study of Sri Lanka Telecom

Dhammika Abeysinghe and H. Paul

Technology in Society, 2005, vol. 27, issue 4, 487-516

Abstract: This paper presents a framework for examining the development of the technological capability in a telecommunications firm after privatization. The framework is based on the value chain concept, which identifies the primary and support activities of a telecommunication service provider. It uses a three-step procedure to analyze the technological capability needs and develops indicators to measure the extent to which such technology capabilities have developed after privatization. The elements and indicators were determined from an in-depth understanding of the technical, managerial, and operational processes in telecommunications firms.

Keywords: Technological capability; Capability assessment; Value chain; Primary value addition activities; Secondary value addition activities; Privatization; Sri Lanka Telecom (search for similar items in EconPapers)
Date: 2005
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:teinso:v:27:y:2005:i:4:p:487-516

DOI: 10.1016/j.techsoc.2005.08.010

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