Elements to organize the third place that promotes sustainable relationships in service businesses

Daisuke Sugiyama, Kunio Shirahada and Michitaka Kosaka

Technology in Society, 2015, vol. 43, issue C, 115-121

Abstract: Modernization, urbanization, and digitalization have made human lifestyles and culture increasingly more individualized. Common activities and mutual support by relatives and neighbors have been divided into individual ones and replaced by servitized economies, which have diluted social relationships. External services have satisfied functional needs, but have had little to do with sensitive human issues. That is why service communities and the third place have been recently focused on in service businesses.

Keywords: The third place; Community; Sustainability; Servicescape; Business model (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:teinso:v:43:y:2015:i:c:p:115-121

DOI: 10.1016/j.techsoc.2015.05.013

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