 Connected automated vehicles and insurance: Analysing future market-structure from a business ecosystem perspectiveFabian Pütz, Finbarr Murphy, Martin Mullins and Lisa O'Malley Technology in Society, 2019, vol. 59, issue C Abstract: The progressing interconnection and automation of automobile vehicles has profound implications for society and business operations. Existing business models and revenue streams in the automotive and transportation sector will be affected by this developing technology and a potential shift of societal mobility usage patterns. These disruptions will also have a far-reaching impact on the automotive aftersales service and motor insurance sector. Existing literature on the strategic impact of connected automated vehicles (CAV) for the motor insurance mostly focusses on questions of liability and the potential impact on the overall premium volume of the business. Enlarging this research focus with an analysis of service-based mobility approaches and the emergence of business ecosystem platforms in the automotive and mobility sectors, this paper finds that these developments have significant spillover effects on customer interfaces and the competitive environment of motor insurance. Keywords: Mobility ecosystems; Connected automated vehicles; Automobile services; Motor insurance; Business ecosystems (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:teinso:v:59:y:2019:i:c:s0160791x19302076 DOI: 10.1016/j.techsoc.2019.101182 Access Statistics for this article Technology in Society is currently edited by Charla Griffy-Brown More articles in Technology in Society from Elsevier |
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