A content analysis of 900 numbers: Implications for industry reguiation and self-regulation

Jack Glascock and Robert LaRose

Telecommunications Policy, 1992, vol. 16, issue 2, 147-155

Abstract: In the USA audiotext services, also known as 900 numbers, have been growing in popularity since the mid-1980s. But their success has raised numerous policy issues, and adverse publicity, especially in connection with adult programmes, has led to calls for federal regulation and has prompted the industry to make efforts to regulate itself. This study offers some systematic evidence about the content of 900 services and the ways they are offered. The authors conclude that abuses are not widespread, and therefore blanket regulation of the industry would not be appropriate. The carriers should monitor services providers more closely.

Date: 1992
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