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This line is mine: Consumers' property rights to telephone lines in outbound telemarketing

Louisa Ha

Telecommunications Policy, vol. 17, issue 7, 540-553

Abstract: On the issue of regulating outbound telemarketing abuses, this paper proposes a new perspective of recognizing telephone lines as a property of consumers. Philosophically, current approaches to the issue based on privacy and fraud are inadequate to justify the regulation of telemarketers. In implementation, self-regulation and existing governmental measures have both failed to deter malpractices of telemarketers. Telemarketing is argued to be a legitimate means of communication, so we need to compromise the conflict between the right of telemarketers' access to consumers and consumers' property rights to telephone lines. Making telemarketing calls should be recognized as a privilege, and licensing of telemarketers is proposed as a solution.

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