Inequities in the benefits and costs of telecommunications across stakeholder groups

Francis J. Cronin and Paul L. Hebert

Telecommunications Policy, vol. 18, issue 4, 306-320

Abstract: This paper presents a methodology for quantifying the benefits and costs of telecommunications to various stakeholder groups. The stakeholders are differentiated by age (elderly), income (high income and low income) and geography (urban and rural). The analysis suggests that there are substantial disparities among the net benefits of telecommunications across these stakeholder groups. Low-income, rural and elderly households benefit substantially less from telecommunications than do high-income and urban households, even when special assistance programmes are accounted for. Existing programmes that subsidize low-income and rural areas are an important tool to distribute the benefits of modernization, but need to be targeted.

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