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Consumer behavior towards on-net/off-net price differentiation

Justus Haucap and Ulrich Heimeshoff ()

Telecommunications Policy, 2011, vol. 35, issue 4, 325-332

Abstract: This paper explores how consumers react towards price differentiation between on-net and off-net calls in mobile telecommunications - a pricing policy that is common in many mobile telecommunications markets. Based on a survey of 1044 students it is demonstrated that some consumers may suffer from a "price differentiation bias", i.e., a fair number of consumers may overestimate the savings that result from reduced on-net and/or off-net charges, as they do not appear to weigh the prices with the probabilities of placing off-net and on-net calls. This may help to explain why it have been the smaller operators in various countries who have introduced on-net/off-net price differentiation. The paper also discusses the implications that such a consumer bias may have for market competition.

Keywords: Mobile; telecommunications; Price; discrimination (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (27)

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