Universal service and disabled people

Nico van Eijk and Joost Poort

Telecommunications Policy, 2012, vol. 36, issue 2, 85-95

Abstract: The EU regulatory framework enacted 25 May 2011 has the objective to provide functionally equal access to telecommunication services for disabled persons. What are the rules, who are the target groups, and what obstacles do they face when using various telecommunication services? And what arrangements do exist in a selected group of six EU Member States to remove these obstacles? Recommendations include the introduction of a more market-oriented approach, independent of specific networks.

Keywords: Universal service; Disabled people; Relay services; European regulation (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1016/j.telpol.2011.11.022

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