The use of picturephone service in a hospital

A. Michael Noll and James P. Woods

Telecommunications Policy, 1979, vol. 3, issue 1, 29-36

Abstract: A Picturephone® two way visual communications system was operational from March 1973 to April 1976 at the Bethany-Garfield Hospital in Chicago, and achieved metered usage as high as 1800 calls per month. To assist the AT&T Marketing Department in its visual communications market exploration programme, interviews of Bethany-Garfield personnel who had access to the system were conducted. When asked to rate a number of individual features of the system, the high and medium users rated the fast access feature above all others. Thus the main reason for the high usage of the Picturephone system appears to have been less related to its visual communications feature than to its 'hot-line' capability to reach contacts quickly.

Date: 1979
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/0308596179900211
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:telpol:v:3:y:1979:i:1:p:29-36

Ordering information: This journal article can be ordered from
http://www.elsevier.com/wps/find/journaldescription.cws_home/30471/bibliographic
http://www.elsevier. ... /30471/bibliographic

Access Statistics for this article

Telecommunications Policy is currently edited by Erik Bohlin

More articles in Telecommunications Policy from Elsevier
Bibliographic data for series maintained by Catherine Liu ().