Digital literacy and knowledge societies: A grounded theory investigation of sustainable development

Ravi Sharma, Arul-Raj Fantin, Navin Prabhu, Chong Guan and Ambica Dattakumar

Telecommunications Policy, 2016, vol. 40, issue 7, 628-643

Abstract: With a structurally entrenched digital divide on the one hand, and increasing ubiquity of the Internet in a techno-centric world on the other, the imperative to exploit information and knowledge for development remains a significant driver for equitable growth. It is posited that the silver-bullet for reducing this gap lies in increasing digital literacies within a society in order integrate segments who may be marginalized into the inclusive mainstream. In enabling greater and wider participation of digital citizens in their countries' socio-economic activities, the opportunities of a sustainable economy arise. This article is a study of ICT policies, applications and the resulting transformations in five mature economies committed to the vision of knowledge-based development with high levels of digital participation among their citizens. Specifically, using a multi-dimensional scorecard derived from prior work, we conduct a grounded theory investigation of how the five societies have applied digital literacies in knowledge-intensive public services such as education, healthcare and e-government, to derive best practices as well as lessons learned.

Keywords: Digital inclusion and participation; Information entitlement; ICT infrastructure; Smart cities (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (10)

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DOI: 10.1016/j.telpol.2016.05.003

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