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A socio-technical analysis of China's cybersecurity policy: Towards delivering trusted e-government services

Huiping Zhang, Zhiwei Tang and Krishna Jayakar

Telecommunications Policy, 2018, vol. 42, issue 5, 409-420

Abstract: This paper uses a socio-technical analysis framework to examine the potential impact of the 2016 Cybersecurity Law on e-government services in China. Based on prior survey results in the literature, the factors that affect user responses to e-government portals are identified. It then reviews the provisions of the Cybersecurity Law and identifies the factors that are likely to affect e-government operations. Open-ended interviews with cybersecurity and e-government experts are used to assess the possible impacts of the law.

Date: 2018
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DOI: 10.1016/j.telpol.2018.02.004

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