Mainframes and mandarins: The impact of internet use on institutional trust in East Asia

Yi-Hui Christine Huang, Yuanhang Lu, Lang Kao, Christine Hiu Ying Choy and Yu-tzung Chang

Telecommunications Policy, 2020, vol. 44, issue 2

Abstract: The roles of contextual determinants such as culture and political regime in existing studies of Internet use and institutional trust remain underexplored. Adopting a cultural-institutional perspective, we ask: How does Internet use relate to institutional trust? Under what conditions is the impact of Internet use on institutional trust most potent? Do authoritarian orientation and perceived institutional responsiveness mediate the relationship? Is this mediating process moderated by the degree of democratic freedom? A total of 20,667 respondents from 14 East Asian countries/territories completed questionnaires. Our results show that the indirect effect of Internet use on institutional trust via authoritarian orientation was stronger for countries/territories with a low degree of democratic freedom, while the indirect effect of Internet use on institutional trust via perceived institutional responsiveness was stronger for countries/territories with a higher degree of democratic freedom.

Keywords: Internet use; Institutional trust; Authoritarian orientation; Institutional responsiveness (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (1)

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DOI: 10.1016/j.telpol.2020.101912

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