Computer-based message systems: A taxonomy

N. Dean Meyer

Telecommunications Policy, 1980, vol. 4, issue 2, 128-133

Abstract: Office automation includes four major groups of tools: telecommunications, text handling, information retrieval and analytical or decision support tools. This article reviews the variety of telecommunications tools and then discusses within a detailed framework one example of particular interest to user managers -- computer-based message systems. Thus a guide is presented enabling potential users to assess the benefits of the various commercial message systems available.

Date: 1980
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