Office automation: From barriers to gateways

Susan L. Baldwin and Gilles P. Rouleau

Telecommunications Policy, 1981, vol. 5, issue 4, 323-325

Abstract: Office automation is a concept with which the majority of executives and senior managers profess to agree but to which few have made a serious commitment. The authors examine the barriers to office automation which may be responsible for the reluctance of many executives to proceed with automating the office. In addition, they offer suggestions for removing the real and perceived obstacles to office automation.

Date: 1981
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