A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities: The moderating role of emotional expressivity
Kwang-Ho Lee and
Sunghyup Sean Hyun
Tourism Management, 2015, vol. 48, issue C, 426-438
Abstract:
This study proposes a comprehensive hybrid model of the use of online travel communities for social and emotional loneliness (OTS-SEL), identification with the peer group (IPG), peer communication (PCO), user satisfaction (USAT), and behavioral intentions to follow travel advice (INFTA). The study determines whether OTS-SEL is composed of three subdimensions of social loneliness, friend loneliness, and romantic loneliness based on a second-order stricture; tests a structural equation model to examine the relationships between OTS-SEL, IPG, PCO, USAT, and INFTA; and provides a multi-group analysis to investigate the moderating effect of emotional expressivity (EME) on the relationship between USAT and INFTA. The results provide support for all hypotheses except for the one about the relationship between IPG and USAT; have important implications; and offer interesting avenues for future research.
Keywords: Model of social and emotional loneliness scales; Online travel community; Online socialization; User satisfaction; Intention to follow travel advice (search for similar items in EconPapers)
Date: 2015
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)
Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0261517714002544
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:eee:touman:v:48:y:2015:i:c:p:426-438
DOI: 10.1016/j.tourman.2014.12.012
Access Statistics for this article
Tourism Management is currently edited by Chris Ryan
More articles in Tourism Management from Elsevier
Bibliographic data for series maintained by Catherine Liu ().