 Toward an integrated model of tourist expectation formation and gender differenceChunyang Wang, Hailin Qu and Maxwell K. Hsu Tourism Management, 2016, vol. 54, issue C, 58-71 Abstract: This study aims to build and test a theoretical model of tourist expectation formation and seeks to explore the gender differences regarding how tourists form their expectations toward a travel destination. Survey data were obtained from 774 outbound Chinese tourists to Macao, and structural equation modelling was used to test the model and proposed hypotheses. The results reveal that travel motivation, advertising, and word-of-mouth (WOM) recommendations influence travelers' cognitive image and cognitive image interacts with affective image to form individuals' expectations toward travel destinations. Notably, the impacts of travel motivation and advertising on cognitive image, and of cognitive image on tourist expectations were significantly stronger for males than females, while the effects of WOM on cognitive image and of affective image on tourist expectations were stronger for females than males. Both theoretical and practical implications of these important findings are discussed. Keywords: Tourist expectations; Destination image; Travel motivation; Advertising; Word-of-mouth; Gender (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:touman:v:54:y:2016:i:c:p:58-71 DOI: 10.1016/j.tourman.2015.10.009 Access Statistics for this article Tourism Management is currently edited by Chris Ryan More articles in Tourism Management from Elsevier |
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