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Network, knowledge and relationship impacts on innovation in tourism destinations

Florian J. Zach and T.L. Hill

Tourism Management, 2017, vol. 62, issue C, 196-207

Abstract: We combine network structure and firm-level relationship measures to explore the association between innovative behavior, firm position within the network of a destination, and the knowledge and relational trust characteristics of a firm's innovation-oriented relationships. We find current collaboration, shared knowledge and trust are associated with innovative behavior with partner firms, but that betweenness centrality indicates which partners are the most prominent innovators in a population. That is, relationship-level characteristics facilitate innovation partnerships, but network structure characteristics identify the most successful innovative partners. To theory, our findings contribute to efforts in the tourism, innovation and network literature to evaluate the differential effects of knowledge stocks and flows on innovation. For practice, our results suggest that promoters of innovation within a destination should leverage brokerage positions to improve the in-flow of ideas while encouraging the firms that share knowledge and trust to collaborate to apply those ideas.

Keywords: Destination management; Innovation; Network structure; Knowledge; Relational trust (search for similar items in EconPapers)
Date: 2017
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Handle: RePEc:eee:touman:v:62:y:2017:i:c:p:196-207