Mobility as a service (MaaS): Charting a future context

Yale Z. Wong, David Hensher and Corinne Mulley ()

Transportation Research Part A: Policy and Practice, 2020, vol. 131, issue C, 5-19

Abstract: This overview article proposes a revised approach to improve the urban realm, against the backdrop of new models for delivering transport services as digitalisation, collaborative consumption and autonomous technologies take hold. We propose the concept of modal efficiency illustrated through a conceptual framework situating both existing and emerging modes of transport around spatial and temporal dimensions. This framework helps us evaluate how the push towards smaller and more flexible transport services in questionable settings can have significant and adverse effects on road capacity, increasing congestion and in the longer term impacting urban form. We propose linking urban land use characteristics to travel price and modal efficiency to improve the broader transport system and guide the sustainable development of our cities. Mobility as a service (MaaS) based on shared mobility and modal integration constitutes a major opportunity to deliver on these ideals, if organised appropriately. Widely diverging service delivery models for MaaS are introduced, including commercially-motivated models (which may exacerbate efficiency issues), and systems which incorporate an institutional overlay. We propose consideration of a government-contracted model for MaaS, where road pricing is incorporated as an input into package price, defined by time of day, geography and modal efficiency. In amidst the hype of new mobility technologies and services, a critical assessment of the realm of possibilities can better inform government policy and ensure that digital disruption occurs to our advantage.

Keywords: Mobility as a service (MaaS); Digital disruption; Modal efficiency; Broker/aggregator; Road pricing; Government contracting (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (50)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0965856418312229
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:transa:v:131:y:2020:i:c:p:5-19

Ordering information: This journal article can be ordered from
http://www.elsevier.com/wps/find/supportfaq.cws_home/regional
https://shop.elsevie ... _01_ooc_1&version=01

DOI: 10.1016/j.tra.2019.09.030

Access Statistics for this article

Transportation Research Part A: Policy and Practice is currently edited by John (J.M.) Rose

More articles in Transportation Research Part A: Policy and Practice from Elsevier
Bibliographic data for series maintained by Catherine Liu ().