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Smartphone mobility assistants. A lever to guide route choice preferences in mass transit?

Archana Prabhakar, Elise Grison and Simone Morgagni.

Transportation Research Part A: Policy and Practice, 2024, vol. 179, issue C

Abstract: The regulation of passenger congestion in mass transit is a persistent issue that requires ingenious and cost-effective solutions to ensure that related operations run at optimum capacity. Mass transit operators may implement Public Transport Demand Management (PTDM) strategies like cognitive levers to tackle this issue by targeting passengers’ behaviour during the route planning that precedes travel in mass transit. In this regard, multiple experimental studies in cognitive psychology and sciences have shown that transit maps can be used to guide passengers’ route choice preferences in mass transit.

Keywords: Public transport demand management; Passenger congestion; Transit maps; Comfort; Route planning (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1016/j.tra.2023.103914

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