Examining user satisfaction and vehicle development for Mini EVs and Non-mini EVs

Danting Zhao, Hong Chen and Wenjian Jia

Transportation Research Part A: Policy and Practice, 2024, vol. 180, issue C

Abstract: Mini electric vehicles (EVs) have gained popularity due to their subcompact size and affordable price. However, no studies focus on their user satisfaction and how it differs from Non-mini EVs. This study fills this gap to examine the determinants of user satisfaction and vehicle development based on a sample of 707 EV adopters. The results of the proposed structural equation models suggest that performance satisfaction significantly influences overall satisfaction. Results also highlight the distinct factors that contribute to overall satisfaction between Mini and Non-mini EVs. For Mini EVs, ease of driving plays a crucial role in overall satisfaction, whereas charging satisfaction is key for Non-mini EVs. Additionally, the development of Mini EVs is driven by lifestyle change and cost satisfaction, while the development of Non-Mini EVs is also influenced by repurchase intention. Furthermore, the status symbol impacts lifestyle for Non-mini EV users, but this is not the case for Mini EV users. These findings provide valuable insights for EV technology development, marketing strategies, and policy-making.

Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0965856423003725
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:transa:v:180:y:2024:i:c:s0965856423003725

Ordering information: This journal article can be ordered from
http://www.elsevier.com/wps/find/supportfaq.cws_home/regional
https://shop.elsevie ... _01_ooc_1&version=01

DOI: 10.1016/j.tra.2023.103952

Access Statistics for this article

Transportation Research Part A: Policy and Practice is currently edited by John (J.M.) Rose

More articles in Transportation Research Part A: Policy and Practice from Elsevier
Bibliographic data for series maintained by Catherine Liu ().