Influence of 3PL service offerings on client performance in India

R. Rajesh, S. Pugazhendhi, K. Ganesh, C. Muralidharan and R. Sathiamoorthy

Transportation Research Part E: Logistics and Transportation Review, 2011, vol. 47, issue 2, 149-165

Abstract: This paper examines, in the context of outsourcing, the effects of improving the performance indicators of a client to the services offered by a 3PL provider. A research model has been developed and four research hypotheses are analyzed empirically using multiple regression analysis. The results point out that there is a positive influence in the performance indicators for clients who are in association with a 3PL provider. It is proved that the clients distinguish a 3PL provider as providing them with a potential pathway to a more innovative business model. The theoretical, managerial and research implications are also highlighted.

Keywords: 3PL; providers; Service; offerings; Performance; indicators; Multiple; regression; analysis (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (9)

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