Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach

Kannan Govindan and Atanu Chaudhuri

Transportation Research Part E: Logistics and Transportation Review, 2016, vol. 90, issue C, 177-195

Abstract: This paper analyses the interrelationships between risks faced by third party logistics service providers (3PLs) in relation to one of its customers using DEMATEL. Novel analysis of both within and between risk categories and generation of threshold value to prioritize risks generate useful insights. Results show that arms-length relationship between the customer and the 3PLs has strong influence on other risks and there is a need for collaborative relationships between 3PLs and its customers. Moreover, analysis indicates that the 3PLs need to improve internal processes related to quality management, flexibility of its operations and also geographical coverage of their services.

Keywords: Interrelations between risks; 3PLs; DEMATEL; Supply chain collaboration; Emerging economy; Supply chain risk management; Logistics risk management (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (40)

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DOI: 10.1016/j.tre.2015.11.010

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