Mobility as a service (MaaS) – Going somewhere or nowhere?

David Hensher, Corinne Mulley and John D. Nelson

Transport Policy, 2021, vol. 111, issue C, 153-156

Abstract: Noting the continuing lack of agreement as to how the concept of Mobility as a Service (MaaS) should be defined, this short topical issues paper offers an evaluation of the extent to which MaaS faces a very uncertain future. While MaaS remains a compelling concept, without evidence of MaaS contributing to sustainability goals, the multimodal future may be one of contactless deep linked customer-oriented Apps offering potential customer convenience but with no provision for bundling mobility services. The latter has been shown in the Sydney MaaS trial to be the source of positive societal outcomes such a reduced car use and emissions. A MaaS Champion with a proactive approach, led by government, seems essential for any future positive outcomes.

Keywords: Mobility as a service (MaaS); Definition; Journey planner; Multimodal; Sustainability (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:eee:trapol:v:111:y:2021:i:c:p:153-156

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DOI: 10.1016/j.tranpol.2021.07.021

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