The potential of social media in delivering transport policy goals

Ayelet Gal-Tzur, Susan M. Grant-Muller, Tsvi Kuflik, Einat Minkov, Silvio Nocera and Itay Shoor

Transport Policy, 2014, vol. 32, issue C, 115-123

Abstract: Information flow plays a central role in the development of transport policy, transport planning and the effective operation of the transport system. The recent upsurge in web enabled and pervasive technologies offer the opportunity of a new route for dynamic information flow that captures the views, needs and experiences of the travelling public in a timely and direct fashion through social media text posts. To date there is little published research, however, on how to realize this opportunity for the sector by capturing and analysing the text data.

Keywords: Social media; Transport planning; Transport policy; Travel behaviour; Text mining (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (21)

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DOI: 10.1016/j.tranpol.2014.01.007

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