Strong or invisible hands? – Managerial involvement in the knowledge sharing process of globally dispersed knowledge groups
Katharina J. Raab,
Björn Ambos and
Stephen Tallman
Journal of World Business, 2014, vol. 49, issue 1, 32-41
Abstract:
This paper investigates factors affecting the effectiveness of knowledge sharing in globally dispersed expert groups in a professional service MNC. We specifically focus on possible moderating effects of managerial involvement on the relationships of dispersion and trust with the individual satisfaction with knowledge sharing within such groups. We test our hypotheses in the context of a large multinational software company. This paper contributes to a deeper understanding of how knowledge is shared in globally dispersed settings in the MNC and challenges traditional assumptions on the appropriate level of analysis in studies of knowledge flows within MNCs.
Keywords: Knowledge sharing; Expert groups; Multinational; Communities of practice; Trust (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (15)
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Persistent link: https://EconPapers.repec.org/RePEc:eee:worbus:v:49:y:2014:i:1:p:32-41
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DOI: 10.1016/j.jwb.2013.02.005
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