How do Chinese employees react to psychological contract violation?

Kelly Z. Peng, Chi-Sum Wong and Jiwen Lynda Song

Journal of World Business, 2016, vol. 51, issue 5, 815-825

Abstract: Psychological contract violation (PCV) is employee negative emotions aroused by employers not delivering their promises. Past studies have used Social Exchange Theory to explain the effects of PCV on employee responses specified in the EVLN (i.e., Exit, Voice, Loyalty and Neglect) model. The present study argues that Activation Theory may also be applied to explain employee responses to PCV for Chinese employees due to the specific role of emotions in Chinese culture. Both theories receive some supports in a Chinese employee sample (n=439). Results and implications are discussed.

Keywords: China; Foxconn; Psychological contract; EVLN model; Emotions (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (6)

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DOI: 10.1016/j.jwb.2016.07.012

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