Communication and culture in international business – Moving the field forward

Betina Szkudlarek, Joyce S. Osland, Luciara Nardon and Lena Zander

Journal of World Business, 2020, vol. 55, issue 6

Abstract: The centrality of communication in international business (IB) is undeniable; yet our understanding of the phenomenon is partially constrained by a cross-cultural comparative focus as opposed to intercultural, process-oriented research designs that capture the dynamic nature of communicative interactions. Our brief review of studies at the intersection of culture and communication in the context of global work interactions reveals the dominant research trends that guided IB scholarship to date in this domain. We propose eight shifts in perspective to advance the field’s theorizing and create avenues for further research.

Keywords: Intercultural communication; Cross-cultural communication; Intercultural interactions; Micro-processes; Methodology (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (7)

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DOI: 10.1016/j.jwb.2020.101126

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