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Marka Askinin Marka Deneyimi ile Marka Sadakati Arasindaki Iliskiye Aracilik Etkisi

Nilay Askin () and Ilayda Ipek ()
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Nilay Askin: Dokuz Eylül Universitesi
Ilayda Ipek: Dokuz Eylul Universitesi Isletme Fakultesi

Ege Academic Review, 2016, vol. 16, issue 1, 79-94

Abstract: Calismanin amaci marka askinin marka deneyimi ile marka sadakati arasindaki iliski uzerinde aracilik etkisi olup olmadigini incelemektir. Kavramsal cerceve ve hipotezler otomobil markalari ile deneyim yasamis olan 178 katilimcinin olusturdugu bir orneklem ile analiz edilmistir. Elde edilen veriler yapisal esitlik modeli kullanilarak test edilmistir. Calismanin bulgulari, marka askinin marka deneyimi ile marka sadakati arasindaki iliski uzerinde tam aracilik etkisi yarattigini gostermektedir. Bu calisma yoneticilere onemli oneriler sunmaktadir. Yoneticilerin hedef tuketiciler uzerinde marka deneyimi yaratacak ve dolayisi ile marka askini guclendirecek stratejilere daha fazla onem vermeleri halinde tuketicilerin marka sadakatlerinin artmasi beklenmektedir.

Keywords: Marka deneyimi; marka aski; marka sadakati (search for similar items in EconPapers)
JEL-codes: M30 M31 (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:ege:journl:v:16:y:2016:i:1:p:79-94

DOI: 10.21121/eab.2016116585

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