Characteristics Importance And Effect Of Empowerment In Hotel Enterprises A Study About Consumers’ Buying Behavior Patterns And Their Demographic And Socio-Cultural Characteristics

Tülay Güzel (), Sule AYDIN Tükeltürk () and Emrah Özkul ()
Additional contact information
Tülay Güzel: Canakkale Onsekiz Mart University
Sule AYDIN Tükeltürk: Canakkale Onsekiz Mart University
Emrah Özkul: Duzce University

Ege Academic Review, 2008, vol. 8, issue 2, 419-436

Abstract: Empowerment is the most popular concept among modern management and organization applications, which improves the decisional authorities of employees and supports their personal development. Personnel empowerment is the most suitable management understanding considering the familiarizing of an organization with employees, showing that they were esteemed by the managerial level and enhancing their participation to their work. In the labor intensive tourism sector, empowerment applications play an important role increasing the employees’ productivity and ensuring the organizational efficiency. The permanence and success of hotel enterprises which give priority to customer satisfaction and personnel satisfaction depend on the quality of the personnel and on a continuous increase in this quality. This study determines the dimensions of the subject, explains how this subject is perceived by managers and employees, and what are the conditions of success.

JEL-codes: M12 (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.onlinedergi.com/MakaleDosyalari/51/PDF2008_2_2.pdf (application/pdf)
http://www.onlinedergi.com/eab/arsiv/arsivDetay.aspx?yil=2008&peryot=2 Website of the journal issue (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ege:journl:v:8:y:2008:i:2:p:419-436

Access Statistics for this article

Ege Academic Review is currently edited by Özlem Önder

More articles in Ege Academic Review from Ege University Faculty of Economics and Administrative Sciences Contact information at EDIRC.
Bibliographic data for series maintained by Baris Gök ().