INVESTIGATION OF VARIATIONS IN THE SOFTWARE DEVELOPMENT PROCESS: A CASE STUDY

Yýlmaz Göksen (), Sabri Erdem () and Bilgehan Öztürk ()
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Yýlmaz Göksen: Dokuz Eylul University, Faculty of Economics and Administrative Sciences
Sabri Erdem: Dokuz Eylul University, Faculty of Business
Bilgehan Öztürk: NTX Company

Ege Academic Review, 2009, vol. 9, issue 4, 1063-1077

Abstract: This study employs the business software project variations in understanding the customer. The relevant literature shows many business software implementation failures and their reasons. Our research is based on a real case study in Turkey and it has a potential for encountering in any location of the world as well as in Turkey. We focus on a business software implementation process and obtain observational data from project meetings and interviews. Our findings show that the most of the factors, that affect the software development process’ success; are understanding the customer, good communication and promises

Keywords: Software development process; software project management; software project failures (search for similar items in EconPapers)
JEL-codes: C81 (search for similar items in EconPapers)
Date: 2009
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