Implementation of a nursing competency assessment system in public hospitals

Laura Alonso Pérez and Jon Landeta Rodríguez

Revista de Dirección y Administración de Empresas, 2014

Abstract: Numerous problems are frequently observed when nursing competency assessment systems (NCAS) are implemented. How to effectively implement a nursing competency assessment system, according to academic and practical contributions, is poorly reported in the literature. The purpose of this paper is to present a set of recommendations for public hospitals and nursing management in order to facilitate the implementation of a NCAS. To achieve this objective we have revised the existing literature and conducted a Delphi study with nursing managers and human resource managers of the public hospitals of the Basque Health Service. The results are that the implementation of a NCAS requires a well-planned strategy that managers must consider before implementing any NCAS. This strategy must include, at minimum, the following aspects: communication, training, leadership, and content where the NCAS is concerned. The context of the organisations and the cultural dimensions may also influence the results of the application of the system.

Keywords: nursing assessment; Delphi technique; focus groups; competency assessment; public hospitals; qualitative methods; human resource management (search for similar items in EconPapers)
Date: 2014
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