Impacto de las nuevas tecnologías en las pautas de consumo de los clientes bancarios y en la propuesta de valor de las entidades

José Barrutia and Carmen Echebarria

EKONOMIAZ. Revista vasca de Economía, 2001, vol. 48, issue 03, 344-363

Abstract: This article analyses how the Internet is transforming the banking business. In an increasingly competitive environment, new banks and non bank participants are seeking to take over part of the value generated by the sector. These new competitors and some more aggressive traditional players are transforming their proposed values and their strategies, and at the same time changing the consumer habits of both individuals and companies. Traditional banking institutions are reacting in turn by reinventing their proposed values and taking a highly active part in the new Internet economy.

JEL-codes: G2 L2 (search for similar items in EconPapers)
Date: 2001
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.ogasun.ejgv.euskadi.eus/r51-k86aekon/es ... publ=43&registro=614 complete text (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ekz:ekonoz:2001313

Ordering information: This journal article can be ordered from
Dpto. de Hacienda y Finanzas, Gobierno Vasco, C/Donostia-San Sebastián, 1, 01010 Vitoria-Gasteiz, Spain

Access Statistics for this article

More articles in EKONOMIAZ. Revista vasca de Economía from Gobierno Vasco / Eusko Jaurlaritza / Basque Government Contact information at EDIRC.
Bibliographic data for series maintained by Iñaki Treviño ().