Drivers of FinTech adoption: insights from a global review of recent literature

Shubham Rajpal and Amit Manglani

Accounting Research Journal, 2025, vol. 39, issue 1, 84-103

Abstract: PurposeThe purpose of this study is to investigate and synthesise the key drivers influencing FinTech adoption globally, highlighting how FinTech has revolutionised the worldwide financial landscape by redefining service provision, business processes, and customer engagement.Design/methodology/approachThis research extracts studies from Scopus literature, spanning 2019–2023, to uncover and synthesise the drivers of FinTech adoption factors. Academic rigour was established by including only peer-reviewed journal articles, which were screened using rigorous inclusion criteria, allowing 16 articles to be included.FindingsThe results suggest that adoption is influenced by trust, perceived usefulness, ease-of-use, social influence, financial literacy, regulatory support and perceived risk among others. Predominant theoretical lenses included TAM and UTAUT.Originality/valueThe study also suggests that there are contrasting factors in developed and developing countries, where financial inclusion and government initiatives drives wallets adoption in the latter, while data security and consumer convenience does so with the former. By synthesising disparate evidence, the review provides a higher-order construct of FinTech adoption in different regions of the world addressing interests for scholars as well as policy and industry communities.

Keywords: Fintech; Adoption; TAM; UTAUT; Systematic literature review (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:eme:arjpps:arj-11-2024-0375

DOI: 10.1108/ARJ-11-2024-0375

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