Surveying innovation in samples of individual end consumers

Jeroen P.J. de Jong

European Journal of Innovation Management, 2016, vol. 19, issue 3, 406-423

Abstract: Purpose - – Rather than businesses, individual end consumers may develop innovations for themselves. Innovating consumers generally do not protect their innovations with intellectual property rights and may be generally available – a phenomenon recently coined as “free innovation” (von Hippel, 2016). The purpose of this paper is to take stock of how innovation by individual consumers has been measured, and to propose a survey procedure for future studies of consumer innovation. Design/methodology/approach - – The author provides a literature review of how innovation by individual end consumers has been measured, and reports on a pilot study conducted in Finland to improve and standardize the measurement of consumer innovation. Findings - – The survey procedure includes up to six steps which can be tailored to specific research purposes. Originality/value - – The procedure will enable better international/cross-study comparisons and an efficient collection of data.

Keywords: Measurement; User innovation; Consumer innovation; Free innovation (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ejimpp:ejim-09-2015-0093

DOI: 10.1108/EJIM-09-2015-0093

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