Interactive performance measurement systems, self-profiling, job challenge and individual performance

Muhammad Dahlan, Yuliansyah Yuliansyah, Arief Fadhilah, Muafi Muafi, Abdulrahman I. Al Shikhy, Zuraidah Mohd Sanusi and Yusarina Mat Isa

International Journal of Ethics and Systems, 2019, vol. 36, issue 1, 87-97

Abstract: Purpose - This study aims to investigate the extent to which interactive performance measurement systems (IPMS), self-profiling and job challenge can improve individual performance. Design/methodology/approach - The authors study the service sector in companies listed on the Indonesian Stock Exchange. From 200 distributed questionnaires, they obtain 89 usable data points, which they analyse using SmartPLS. Findings - The authors find that IPMS improves both self-profiling and job challenge. Both variables significantly boost individual performance. Research limitations/implications - This study implies that managers can open communication channels to a subordinate to increase individual self-profiling that leads to the improvement of job challenge to generate excellent performance. Originality/value - This study investigates the importance of self-profiling and job challenge at middle- to lower-level employees in the service sector who receive less attention in the field of management accounting.

Keywords: Job challenge; Individual performance; Interactive use of performance measurement systems; Self-profiling (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijoesp:ijoes-02-2019-0037

DOI: 10.1108/IJOES-02-2019-0037

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