Organizational learning and firm performance: a systematic review

Thanh Tung Do and Ngoc Khuong Mai

International Journal of Productivity and Performance Management, 2021, vol. 71, issue 4, 1230-1253

Abstract: Purpose - This study aims to systematically review empirical research on the relationship between organizational learning (OL) and firm performance (FP) to evaluate how far the field has come. Design/methodology/approach - This study follows a systematic, transparent and replicable approach suggested by Vom Brockeet al.(2009) to conduct a systematic review. A total of 52 empirical studies published over the years 1999–2019 was retrieved and analyzed. Findings - Three key themes related to the OL–FP relationship have emerged from the review. First, research on OL and FP has been quantitatively conducted in a variety of countries and sectors. Second, dimensions of OL foster both financial and non-financial performance of firms through their combinations and interactions. Third, the relationship between OL and FP is mediated by organizational innovation. Research limitations/implications - The literature search returned only quantitative studies on OL and FP, which was accepted within the scope of this review. Future studies are encouraged to systematically examine case studies and qualitative research on OL and FP. Practical implications - This review demonstrates that FP can be improved through different dimensions of OL. Based on our findings, managers wanting to enhance the performance of their firms can analyze the demand for OL and develop those OL dimensions. Originality/value - This is among the first systematic literature reviews on OL and FP. The findings of this study also contribute to the previously scattered understanding of OL and FP.

Keywords: Organizational learning; Learning organization; Firm performance; Organizational performance; Financial performance (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:ijppm-02-2020-0051

DOI: 10.1108/IJPPM-02-2020-0051

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