A competitiveness measurement system of Brazilian start-ups

Claudio Roberto Silva Júnior, Julio Cezar Mairesse Siluk, Alvaro Neuenfeldt Júnior, Matheus Francescatto and Cláudiade Michelin

International Journal of Productivity and Performance Management, 2022, vol. 72, issue 10, 2919-2948

Abstract: Purpose - The purpose of this paper is to propose a competitiveness measurement system for start-ups considering multiple critical success factors. Design/methodology/approach - The methodological approach uses concepts from key performance indicators (KPIs) and multi-criteria decision analysis (MCDA) based on the fuzzy AHP (FAHP) methodology to weight the criteria related to fundamental points of view (FPVs) and critical success factors (CSFs). Findings - Data collection was performed with 21 specialists and 28 start-ups, which returned the weights and performance of CSFs and FPVs related to the start-ups’ competitiveness. The results show only one start-up had a highly competitive global performance. In addition, all start-ups showed low competitiveness related to industry 4.0 technologies. Originality/value - The article collaborates with existing research as a starting point for discussions on the subject, considering that previous research did not address the measurement of the start-ups’ competitiveness level through multiple factors, as developed in this article. In addition, we provide decision-makers and other stakeholders in the start-up ecosystem with a robust measurement system to assess business competitiveness and diagnose the company’s situation.

Keywords: Start-ups; Competitiveness; Performance measurement system; Key performance indicators; Industry 4.0 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:ijppm-02-2022-0098

DOI: 10.1108/IJPPM-02-2022-0098

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