The mediating effect of knowledge management in the relationship between the HPO framework and performance

Janet Kyogabiirwe Bagorogoza, Jaap van den Herik, Andrea de Waal and Bartel van de Walle

International Journal of Productivity and Performance Management, 2023, vol. 73, issue 4, 1167-1186

Abstract: Purpose - The study examines the mediating effect of knowledge management (KM) in the relationship between the high-performance organisation (HPO) framework and high performance in financial institutions (FIs) in Uganda. The paper aims to develop a framework that promotes high performance in the FIs. Design/methodology/approach - The conceptual model was tested on a sample of 28 financial instituitions using structural equation model. Findings - The findings revealed that the high-performance framework is significantly related to high performance and KM is related high performance. KM mediates the relationship between the high-performance framework and high performance. Research limitations/implications - The findings revealed that the high-performance framework is significantly related to high performance and KM is related high performance. KM mediates the relationship between the high-performance framework and high performance. Practical implications - The findings revealed that the high-performance framework is significantly related to high performance and KM is related high performance. KM mediates the relationship between the high-performance framework and high performance. Originality/value - This study makes several empirical and theoretical contributions, addressing the gap in the literature about the role of the HPO framework in strategic management. This study tests the relationship between the HPO and the firm's performance by taking the mediating effects of KM. The designed model highlights a significant organisational performance approach that can influence the finance sector positively.

Keywords: The HPO framework; Knowledge management; High performance; Financial institutions; Uganda (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:ijppm-03-2022-0155

DOI: 10.1108/IJPPM-03-2022-0155

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