Lean thinking and higher education management: revaluing the business school programme management

Saad Zighan and Ahmed EL-Qasem

International Journal of Productivity and Performance Management, 2020, vol. 70, issue 3, 675-703

Abstract: Purpose - This paper explores the applications of lean thinking in re-evaluating the business school curriculum, syllabus and intended learning objectives to enhance the employability of graduates through identifying and eliminating non–value-added activities. Design/methodology/approach - The research employed multilevel qualitative methodology, where 55 semi-structured interviews were conducted to collect data from academics, students and graduates from several private and public universities in Jordan. Findings - The study finds that the application of lean thinking in the business school is twofold – it helps the developer of the school curriculum to get rid of many superfluous and non–value-added activities and also emphasises and reinforces the value-added activities. Value stream mapping, with a consideration for internal and external outputs, has been found to be a useful tool for developing an employability-focussed curriculum that equips business school students with the required competences and skills in the labour market. Research limitations/implications - The study is based on a qualitative research approach. The generalisability of the findings is difficult to assess, and future research would benefit from the insights obtained from the quantitative data Practical implications - In practice, this study has identified different types of non–value-added and unnecessary activities in business school curriculum and has made suggestions for the development of a more employability-focussed curriculum. Originality/value - This paper investigates the non–value-added activities of the business school curriculum, syllabus and the intended learning objectives to enhance the employability of graduates in Jordan.

Keywords: Lean thinking; Value stream mapping; Business school; Curriculum; Syllabus; Intended learning objectives (ILOs) (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:ijppm-05-2019-0215

DOI: 10.1108/IJPPM-05-2019-0215

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