Organizational performance evaluation and performance paradox in CCI organizations

Marge Sassi, Ülle Pihlak and Gesa Birnkraut

International Journal of Productivity and Performance Management, 2021, vol. 71, issue 5, 2009-2030

Abstract: Purpose - The study aims to understand how practicing organizational performance evaluation (OPE) is related to the performance paradox (tensions between creative freedom and survival challenges) in “evaluation-hesitant” cultural and creative industries (CCI) organizations. Design/methodology/approach - Mixed methods research, consisting of moderation analyses and unstructured expert interviews. Findings - A conceptual model is developed to explain how creative freedom and survival challenges affect OPE in “evaluation-hesitant” CCI organizations. Originality/value - The authors bring a new understanding to the factors that contribute to evaluation-hesitance in CCI. The paper contributes to discussing both the theory of paradox and flow theory in explaining the relations between OPE, creative freedom and survival challenges.

Keywords: Cultural and creative industries; Organizational performance evaluation; Strategic management; Theory of paradox; Flow theory; Performing paradox; Creative freedom; Survival challenges; “Evaluation-hesitance” (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:ijppm-08-2019-0399

DOI: 10.1108/IJPPM-08-2019-0399

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